I have been using Evernote since April 13th 2011. By that point the company had already raised $45.5MM, so I can hardly call myself an early adopter. However, I have now used the product for 34 months, and since October 21st 2013 I have used it as a paying business customer. I was curious about 3 things regarding my use of Evernote:
- Just how ‘sticky’ might Evernote be at this point for me? There are obviously many ways to define ‘sticky,’ but the number of notes I have in Evernote would be one factor that would make it very hard for me to move to an alternative application.
- How does becoming a business client affect my consumer engagement?
- What does my personal ‘digital exhaust’ look like?
To answer these questions I download an archive of all my Evernotes (see end notes for instructions). I then wrote an R script to analyze these files .
Turns out I have created 2,104 notes over 1031 days, for a total of ~1,079,303 words.
Over the course of those 1k days, there have been some weeks when I haven’t created any new notes, and others when I have created up to a maximum of 82 new notes.
Running a linear regression over the period I create on average 1.77 new notes each day. You can see that there have been two notable increases in my rate of note creation. The first was in September 2012 when I started to actively use Evernote in school, a clear testament to the importance of the edu vertical for Evernote. The other notable increase was in late October 2013, when we started using Evernote as an enterprise team (the blue line was our first payment). This data doesn’t actually include business notebooks, as you can only export an archive of personal notes. It is interesting that becoming an enterprise client has actually increased my personal usage of the product.
Looking at the number of words, using Evernote for education generated a substantial increase in the amount of content I was recording in the product. Becoming an enterprise consumer has also increased my production of content in the app, but not as substantially. I have generated an average of 1,014 new words each day.
As a final analysis I looked at a running cumulative number of words vs. cumulative number of notes. Since becoming an enterprise client each notebook has actually generated less words. In a prior script I wrote I counted the strings in the binary representation of files saved in notes. This generated a radically different graph, as the number of ‘words’ had dramatically increased since becoming an enterprise user. So the number of words has decreased per note (evident below), but the amount of content stored in Evernote as files has actually dramatically increased.
- Evernote is likely an incredibly sticky product for me at this point as I have such a substantial amount of content in the product
- Becoming an enterprise client actually increases my usage of the product as a consumer, arguably making it even more beneficial for a company like Evernote to get enterprise adoption
- To download your Evernote archive log out of the Mac App and press ‘cmd+ctrl+option+e’. This saves a whole set of .enex files, one for each notebook.
- You can only download personal notes, not business notes.
- You can find the script I wrote to generate this data on Github
- I just extracted the date for when I created each note. Some notes also include the date of when the note was last updated. There are not dates for when each update was made, which would be very interesting to see.